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Built with Compliance at it’s Core:

2Way was built by people, and we understand the nature of workforce management and the requirements of business enterprise. With compliance at the core, we empower our customers to manage for results across key sectors of their business.

2Way allows you to drive compliance with your users by delivering substantial workload efficiencies, while allowing the head office to set and report on compliance tasks to drive the business requirements and broader company goals.

Real time information and communication:

2Way delivers real time information management for your workforce. Your operational tasks are delivered in real time across multiple channels of communications such as – Push Notifications, Real Time Chat and SMS.

In line with our 2Way communication philosophy, we provide all stakeholders the ability to remain connected at all times.

Workforce scheduling and daily calls

Managers can set the call cycles for their users and every interaction made by a user is geo-tagged. This allows both managers and users to quantify call frequencies and drive efficiencies to exceed their business objectives.

The user is empowered to manage his heavy workload and take action quickly on instructions and tasks, while also being able to deliver and exceed on their KPI’s.

Automated reporting and BI:

We provide numerous reporting elements that allow for management to review consolidated workforce feedback. Our customers utilise exception reporting to drive operational requirements and take urgent action.

All reports are live and visually appealing – so there is no need to transfer valuable information into traditional formats such as Excel or PowerPoint – significantly reducing admin time.

Managers have the capability to drill down into the detail on our multiple reporting formats, assisting them in making educated business decisions.

We take pride in the user experience:

Building 2Way is a collaborative journey between experienced technologists, operational experts, and sound commercial minds.

Additional Features

  • Manage Field Tasks
  • Trade Intelligence
  • Works Offline
  • Surveys
  • Simplifying Bulk Information
  • Track User Activity
  • Real Time Messaging

Professional Services

  • Technical Development
  • Sales Force Management
  • System Integration
  • Retail Consulting
  • Brand Development
  • Trade Marketing Strategy
  • Training

Suitable for

  • Brands
  • Sales Agents
  • Retailers
  • Health and Safety
  • Neighbourhood Security
  • Financial Services
  • Field Technicians

Customer Service

We believe that service is the foundation of happy customer relationships. We understand the importance of software that delivers on its promises and assists users to work more efficiently.

We are dedicated to delivering the best possible solution with customer service that is just plain AWESOME!

“Our Team work tirelessly to support our customers and to make sure our technology delivers on its promise – to make people’s busy work-lives easier and more efficient” Warren Owen – Managing Director

Dedicated help desk

Customers can email us and receive speedy acknowledgement and feedback. We also work tirelessly to train and assist our end users.

Web based support

Admin Users and management can also ask questions in real time on specific sections of the web portal. Our service department will be happy to help.

Phone support

Our well trained and dedicated 2Way support team is on hand to assist any customer query. Just place a call and we’re happy to go the extra mile. 021 201 1600